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dc.contributor.authorBhatia, Meena-
dc.date.accessioned2021-09-30T05:28:06Z-
dc.date.available2021-09-30T05:28:06Z-
dc.date.issued2021-04-04-
dc.identifier.urihttps://www.emerald.com/insight/content/doi/10.1108/978-1-83909-710-220211012/full/html#s8-
dc.identifier.urihttp://localhost:8080/xmlui/handle/123456789/1330-
dc.publisheremerald Publishersen_US
dc.titleCrafting Customer Experience Strategyen_US
dc.title.alternativeThe Business Case for Customer Experience: Ignoring Customer Experience Is an Expensive Mistakeen_US
dc.typeBook chapteren_US
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